Site Issues

[andrew jones]

From the mothership...

If users are having trouble logging in via the forums (and getting a "user not found" error) - please advise the user to visit your front page, sign in there, then navigate to the forums.

 

[Raising Heel]

I logged out, closed my browser, and logged back in. Did the trick, thanks.

 

[tarheel0910]

@andrew jones what's up with this "500 Internal Server Error" that everyone is getting? Is there a fix coming, because navigating the board sucks right now.

 

[mikeirbyusa]

This way to dark blue border SUX.

 

[tarheel0910]

This way to dark blue border SUX.

 

[Raising Heel]

Also, not being able to mouse over alerts is a horrible "improvement"...nobody wants to click through to another URL to see them.

 

[coolwaterunc]

Also, not being able to mouse over alerts is a horrible "improvement"...nobody wants to click through to another URL to see them.

Isn't that a good thing for those of you who are trying to get 100K notifications or something like that?

 

[Raising Heel]

Isn't that a good thing for those of you who are trying to get 100K notifications or something like that?

 

[andrew jones]

@andrew jones what's up with this "500 Internal Server Error" that everyone is getting? Is there a fix coming, because navigating the board sucks right now.

Rivals has been making some periodic changes the last couple of days. Any error messages are temporary. My apologies for not posting something about it. My mistake.

 

[andrew jones]

Also, not being able to mouse over alerts is a horrible "improvement"...nobody wants to click through to another URL to see them.

Please continue noting what you guys do not like about the changes and I will pass them along. I believe the changes are fluid, so perhaps we can effect some change.

 

[coolwaterunc]

So are we still THI or just I?

 

[JuleZ '02 HEEL]

Since you asked for suggestions, "Tar Heel" is two words.

I did prefer the previous version of alerts where all you had to do was hover over, not click through to another URL.

And thanks for your efforts to continue to improve the site.

 

[tarheel0910]

Rivals has been making some periodic changes the last couple of days. Any error messages are temporary. My apologies for not posting something about it. My mistake.

No problem. It looks like they've got it fixed. I haven't gotten the error message recently.

 

[andrew jones]

Since you asked for suggestions, "Tar Heel" is two words.

I did prefer the previous version of alerts where all you had to do was hover over, not click through to another URL.

And thanks for your efforts to continue to improve the site.

I think it's like that because it looks like a web address, and the decision makers believe that will etch in non-subscribers' minds.

Thank you for your kind words.

 

[JuleZ '02 HEEL]

On mobile the menu at the top covers the navigation links. (Back, post new thread)

 

[Raising Heel]

I think it's like that because it looks like a web address, and the decision makers believe that will etch in non-subscribers' minds.

Then they should put .com at the end of it. It really bugs me, but admittedly I'm a spelling Nazi when it comes to writing Tar Heel as two words.

 

[andrew jones]

Then they should put .com at the end of it. It really bugs me, but admittedly I'm a spelling Nazi when it comes to writing Tar Heel as two words.

I am right there with you. But it is what it is.

 

[JuleZ '02 HEEL]

Our voices were heard, they changed the alerts back!

Man I feel silly for caring about this.

 

[gunslingerdick]

@andrew jones

I sent an email to John Gwaltney because his address was the only one I could find. But is the site experiencing problems? I am trying to poast at the rate in which I normally do and I keep getting a message saying that because I am a "free user" I can't poast many messages at one time (which I don't even understand because I obviously can only poast one message at a time). What's up?

 

[andrew jones]

@andrew jones

I sent an email to John Gwaltney because his address was the only one I could find. But is the site experiencing problems? I am trying to poast at the rate in which I normally do and I keep getting a message saying that because I am a "free user" I can't poast many messages at one time (which I don't even understand because I obviously can only poast one message at a time). What's up?

I have been traveling all day and just found out about this. I am looking into it.

 

[Deana_King]

Rivals started using a new anti-spam program. Last Friday on my HS site NCPreps I have several people who post scoring updates that got same message. I contacted Rivals and they changed something to let my long-time posters post as many as they want.

I will explain to Andrew and get him to ask Rivals as well.

 

[HouHeel]

I don't find Rivals to be customer friendly/easy to navigate if I have a problem and wish to contact you. It is easy to sign up/ subscribe, but difficult to get through to you for any other situation. I'm not a happy subscriber.

 

[andrew jones]

I don't find Rivals to be customer friendly/easy to navigate if I have a problem and wish to contact you. It is easy to sign up/ subscribe, but difficult to get through to you for any other situation. I'm not a happy subscriber.

Start a conversation with me and I will do what I can.

 

[Heelswin]

FYI ... Tar Heel Radar is badly skewed ... oldposts from months months ago. Frustrating, not nuser friendly ... you are losing viewers, incl me. Please get fixed ASAP!!!

 

[andrew jones]

FYI ... Tar Heel Radar is badly skewed ... oldposts from months months ago. Frustrating, not nuser friendly ... you are losing viewers, incl me. Please get fixed ASAP!!!

Just click "last message" and it will be fine.

 

[Henry_Rosenthal]

I cannot post in some forums because of the error

"As a free user, there is a limit to how many messages you can post at once. Please wait a while and try again or pay for a subscription!"

Please help

 

[toophly1124]

Become a ‘non-free user’, Rowengartner.