There are a few frames of thought.
1) The entitlement mentality of students is crazy. They want, want, want, yet....coming from someone that has been to a ton of games and has had season tickets for over a decade...the students don't always fill their seats they currently have. Sure, they do when we play Duke or have a big game, but that's not always the case. When they do, a good portion of them are just there looking at their phones, etc. The ones in the risers are active, but that's just a couple of hundred. Prove you want to be there, you want to be vocal and maybe you will get an ear. The ones that have the premium seats paid to build the DES. We didn't build it on the backs of the regular school budget or with state funds. So, we kind of need to keep the deal we promised. Don't get me wrong, I look for seat upgrades every year do to some of these people dying off.
2) I would LOVE to have the students around the court. I think you could do it easily with risers all the way around and actually add capacity. You would only be eliminating a few rows of chairs to accommodate the risers. It would be exciting. But, I don't think that makes the DES that much louder. The design absorbs sound. It gets pretty loud for big games and I've been in it where you can't hear the person next to you. That's amazing, but not something that happens all the time due to the design.
Overall, we hear this every year. Until we offer the people "something" for breaking our agreement or we build a new arena...we can recycle this thread every year.