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F*** United Airlines

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Exactly
 
Aaaaand despite a 13-hour layover in Newark, our luggage didn’t make it on the plane. Since my mom and I were on the same itinerary, United will only deliver the luggage to one address: Charlotte or Winston-Salem. That means one (or both) of us is going to have to drive to drop off/pick up the other bag.

My day will hopefully end around 5 am, 29 hours after it started. All I can do is laugh at this point.

P.S. Fück United
 
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Aaaaand despite a 13-hour layover in Newark, our luggage didn’t make it on the plane. Since my mom and I were on the same itinerary, United will only deliver the luggage to one address: Charlotte or Winston-Salem. That means one (or both) of us is going to have to drive to drop off/pick up the other bag.

My day will hopefully end around 5 am, 29 hours after it started. All I can do is laugh at this point.

P.S. Fück United
Actually, something similar happened to me coming back from Germany years ago. Went almost 2 days with no sleep. Flight out on Sunday from Frankfurt. We left Paris on Saturday at noon via train to Frankfurt. We got into Frankfurt around midnight. But as myy gf had a separate flight leaving at 5 am, we went straight to the airport. My flight wasn’t until 10 am. Plane leaving Germany was on time but flying into Philly, we had to circle for about an hour as air traffic was thick. Then we had a 3 hour layover. Boarded the plane but was grounded for lighting for another 45 minutes or so. Landed in RDU where they had lost our bag but waited 1.5 to tell us. Got my bag 2 weeks later.
 
Final tally, I drank $77 worth of bourbon last night. Would've been cheaper to buy a bottle at duty free.
And they didn't cut you off? Bastards. I'm still salty about the dick bartender at one of RDU's.. what, 3 bars (?) who cut me off the afternoon of Zero Dark Thursday when:

1) I told him when I sat down "I'm not getting on another flight, and I'm just waiting here until my buddy picks me up"
2) I only had one 20 oz beer and 2 double jack and cokes in the span of 2.5 hours, and I ordered food.
3) I was tipping him very well.

Maybe I just look untrustworthy.
 
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Went to let the dogs out this morning and our luggage was sitting outside my RV. That’s right. No phone call, no knock on my door, just left the luggage outside exposed to the elements without even confirming they had the correct address or knowing someone would be there to get it.

It is absolutely astonishing to me how United managed to fail virtually every transaction that occurred during our trip outside the most basic service of transporting us to and from our destination.
 
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When I was a kid, traveling by plane made one feel like royalty. It really did. And I never went 1st class. I'm talking coach. The customer service was infinitely better. The flight attendants worked to make passengers feel special, even when you weren't. Air travel now is like taking a Grayhound bus. Everyone and their mother does it. There's no special feeling to it at all. It's dirty. People are rude. It's far less convenient. Basically, it sucks now.

Glad you got your shit back, @Raising Heel
 
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Went to let the dogs out this morning and our luggage was sitting outside my RV. That’s right. No phone call, no knock on my door, just left the luggage outside exposed to the elements without even confirming they had the correct address or knowing someone would be there to get it.

It is absolutely astonishing to me how United managed to fail virtually every transaction that occurred during our trip outside the most basic service of transporting us to and from our destination.
Hope you are still trashing them on Twitter.
 
And they didn't cut you off? Bastards. I'm still salty about the dick bartender at one of RDU's.. what, 3 bars (?) who cut me off the afternoon of Zero Dark Thursday when:

1) I told him when I sat down "I'm not getting on another flight, and I'm just waiting here until my buddy picks me up"
2) I only had one 20 oz beer and 2 double jack and cokes in the span of 2.5 hours, and I ordered food.
3) I was tipping him very well.

Maybe I just look untrustworthy.
RDU is a really shitty airport. I flew in there early this year and it looked like shit. I didn't expect it to look like ATL, but that place was straight trash.
 
RDU is a really shitty airport. I flew in there early this year and it looked like shit. I didn't expect it to look like ATL, but that place was straight trash.

Garbage. Are they still renovating? It seems like they never stop renovating yet nothing ever gets better. Dallas is the same way.
 
When I was a kid, traveling by plane made one feel like royalty. It really did. And I never went 1st class. I'm talking coach. The customer service was infinitely better. The flight attendants worked to make passengers feel special, even when you weren't. Air travel now is like taking a Grayhound bus. Everyone and their mother does it. There's no special feeling to it at all. It's dirty. People are rude. It's far less convenient. Basically, it sucks now.
Exactly right. As a kid I traveled on airlines regularly (yay divorce!) and it was nothing like it is today. I don't think I'm even being "grumpy old man" here. It was a special occasion. People dressed up in the clothes they would wear to Sunday School or church, for crying out loud. Now you have people who wear pajamas and put their bare feet on the armrests and walls of the plane.
 
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Exactly right. As a kid I traveled on airlines regularly (yay divorce!) and it was nothing like it is today. I don't think I'm even being "grumpy old man" here. It was a special occasion. People dressed up in the clothes they would wear to Sunday School or church, for crying out loud. Now you have people who wear pajamas and put their bare feet on the armrests and walls of the plane.

Absolutely true.
 
I don't recall any construction in the terminal I was in, but it appears there haven't been any updates or cleaning done since WWII.

I guess the last time I traveled out of RDU was about 5 years ago. But before that it was maybe 3 years. And before that, maybe 3 years. Every time I've flown out of there, the airport was just a big mess from construction.
 
They stopped replying to me. They just don't care, and it shows.
Don't give up the good fight Call the media and let them know how they treated you on your dream trip that you were taking with your mom after learning you only had three months to live. Don't forget about them losing your medicine, so now you only have one month to live.
 
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They stopped replying to me. They just don't care, and it shows.

Ya, no one will get up in arms over a random white dude getting boned. The play is to make this all about your mom's terrible experience. If they think they're in danger of a news outlet picking up a story about how they essentially abused the elderly with their treatment - they'd be more apt to compensate you.
 
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Ya, no one will get up in arms over a random white dude getting boned. The play is to make this all about your mom's terrible experience. If they think they're in danger of a news outlet picking up a story about how they essentially abused the elderly with their treatment - they'd be more apt to compensate you.
Even better, claim your mom is a minority.
 
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Ya, no one will get up in arms over a random white dude getting boned. The play is to make this all about your mom's terrible experience. If they think they're in danger of a news outlet picking up a story about how they essentially abused the elderly with their treatment - they'd be more apt to compensate you.
They comped her $200 after taking her seat on the Transatlantic flight, which is worthless because it's only good for a new booking, she hardly ever flies, and we're sure as hell never flying United again.

Pretty good angle here, though. She's a senior citizen who has had two back surgeries and was taking what's likely the only international trip of her life.
 
Thankfully, I've somehow managed to have never flown United in my life, and I fly a decent amount. I don't think they have a very big presence in Boston.

Plus their flights always seem to connect somewhere, even if its more out of the way than my destination. I'm usually fairly tight with the purse strings, but I will gladly pay up to make sure I'm flying non-stop if that's an option. Ain't nobody got time to fly to some random city and sit there for hours.
 
Thankfully, I've somehow managed to have never flown United in my life, and I fly a decent amount. I don't think they have a very big presence in Boston.

Plus their flights always seem to connect somewhere, even if its more out of the way than my destination. I'm usually fairly tight with the purse strings, but I will gladly pay up to make sure I'm flying non-stop if that's an option. Ain't nobody got time to fly to some random city and sit there for hours.

I used to be like you...until I flew across the country stuck in the middle seat between a terrorist and some airhead millennial broad for 5.5 hours. It was so brutal. So now, I welcome a stop.
 
They comped her $200 after taking her seat on the Transatlantic flight, which is worthless because it's only good for a new booking, she hardly ever flies, and we're sure as hell never flying United again.

Pretty good angle here, though. She's a senior citizen who has had two back surgeries and was taking what's likely the only international trip of her life.

You are going to have to have the highest levels of endurance and persistence to beat United down to the point where they give you cash. Might not even be possible TBH.

All that being said, I think you should try.
 
I used to be like you...until I flew across the country stuck in the middle seat between a terrorist and some airhead millennial broad for 5.5 hours. It was so brutal. So now, I welcome a stop.

Well, botch #1 was booking a middle seat.

By taking the stop - you shorten the amount of time you could be stuck between a couple bozos, but you double your chance of it happening.
 
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You are going to have to have the highest levels of endurance and persistence to beat United down to the point where they give you cash. Might not even be possible TBH.

All that being said, I think you should try.
I have no expectations of receiving anything at all from them. If I do write them, it will strictly be a therapeutic activity.
 
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Well, botch #1 was booking a middle seat.
It's getting harder and harder to avoid this now that airlines have begun designating certain seats as "premium" or whatever so you have to pay a fee beyond your basic ticket price to select them. Just another cash grab, just like the checked baggage policy. Thanks to that steaming pile, everyone carries their luggage on board so it takes twice as long to get seated and there's no overhead space left by the time the flight is half boarded.

By taking the stop - you shorten the amount of time you could be stuck between a couple bozos, but you double your chance of it happening.
#maths
 
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Well, botch #1 was booking a middle seat.

By taking the stop - you shorten the amount of time you could be stuck between a couple bozos, but you double your chance of it happening.

I buy plane tickets days ahead of time. Never more. So I usually have limited choices on seats. But I’m not buying tickets way ahead of time because I may change my mind and not feel like going.
 
Oh yeah, sure, it doubles my chances of getting in a bad spot. But I can do an hour or two in between some undesirables. But 5.5 hours? No way.
 
The last time I had to go to Ft. Lewis the govt. made all the arrangements for me. I flew from O'hare to SeaTac between two really big-boned women, one of which was sick as a dog, on the last damned row of the plane. The seats wouldn't even recline because of the wall and the flight was packed. Seven glorious hours of pure unadulterated agony. Worst flight of my life and keep in mind I've flown in some soup cans. By the next morning I was so sick I missed the first day of the conference. I swore after that I'd arrange my own travel from then on or I wouldn't go.
 
Has anyone hit up the airport lounges? Makes the whole experience better. Get free food and booze before the flight with Priority Pass. TSA precheck is a no-brainer too so you don't have to wait in a long line only to get probed.
 
Has anyone hit up the airport lounges? Makes the whole experience better. Get free food and booze before the flight with Priority Pass. TSA precheck is a no-brainer too so you don't have to wait in a long line only to get probed.
It's not free if you have to pay to get in.
 
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